Technical Writer - Norfolk, VA

This individual is responsible for developing and producing interactive/online technical documentation using browser-based languages training products.


Responsibilities:

• Develop and update operational procedures, detailed descriptions of its hardware and software components, and an interactive online help feature.
• Maintain approximately 500 content files in knowledge repositories.
• Develop and manage content for the IETM, including an online help feature. Content encompasses documentation and procedures outlining the system level operations and maintenance.
• Collaborate with technical writers and subject matter experts to create technical documentation, including manuals, user guides, and maintenance instructions.

• Bachelor’s degree or equivalent experience and Active DoD Secret Clearance.
• 3-5 years of directly related experience.
• Must have five years (5) of experience developing and producing interactive/online technical documentation.
• Two (2) years demonstrated experience supervising content development and integration efforts.
• Two (2) years demonstrated experience using XML authoring tool sets.
• Strong communications skills.  Will be required to communicate with parties within and outside of own job function.

What Your Experience Working for Us Will Be Like
Ask any of our employees and they will tell you SSI is a great place to work with an upbeat and positive culture. We take pride in our work to continuously improve on our performance in a manner that enhances the mission of the agencies we serve while expanding opportunities for our employees and our company.

About Synectic Solutions, Inc. (SSI)
Synectic Solutions, Inc. (SSI), is an award-winning, 20-year government contracting agency focused on the areas of logistics, engineering, management, and information technology. SSI is a growing organization committed to exceeding customer expectations, to continually improving all products, services, and processes, and to perform all work with the commitment to upholding the highest standards and ethics. 

Ready to apply? 
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