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Technical Writer I

Pivotal Retail Group
On-site
Marietta, Georgia, United States

Job Purpose: To support major home improvement retailer's retail project execution team using established, but evolving, retail project installation guides.

Tasks and Responsibilities

  • Conceptualizes plans, develops and writes documentation sets, including concept, reference and task-oriented information, targeted for project installation audiences.
  • Identifies plans and revises technical writing project requirements and deliverables and researches source material for associated projects.
  • Works with program/project teams to develop various specifications, field procedures and user documentation.
  • Works with planning and visual manger in merchandising lab and test environments, interview project execution staff, collect source material and conducts procedure validation with cross-functional contributors for use in the field.
  • Organizes material and complete writing assignment according to set standards regarding order, clarity, conciseness, style and terminology.
  • Meets with various contributors to discuss document requirements and gather data to be included in the documents.
  • Conducts testing of documentation for correctness and usability.
  • Participates in project planning, attends project meetings, reviews written content and coordinates review and validation cycles.
  • May require overnight travel to attend concept projects and capture live situations for future projects