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Technical Writer

Trustech
Full-time
On-site
Lehi, Utah, United States

The ideal candidate for the Technical Writer role will be responsible for creating and writing various types of user documentation, including how-to guides, manuals, references, or instructions. This candidate should have strong communication skills that enable them to explain complicated concepts in a simple manner. This individual will also meet with customer representatives frequently in order to understand the required content. 

 

Responsibilities

  • Plan, develop, organize, write and edit operational procedures and manuals and create templates if none are provided by the organization
  • Research, develop and document technical design, requirements and test documents
  • Explain technical ideas in simple language
  • Meet with customer representatives to establish technical specifications
  • Create user documentation for a variety of material


Required qualifications to be successful in this role:

  • Bachelor's degree or equivalent experience
  • Experience in the technology industry
  • Strong written and verbal communication skills
  • Ability to understand highly technical information
  • Ability to work well with a team of application developers including the ability to take content provided by the technical team and build customer-ready documents around the content.
  • Ability to write in explanatory and procedural styles for technical and non-technical audiences and be skilled at prioritization and multi-tasking
  • Ability to document technical software systems